A-Dove Hauling LLC (ADH)is owned and operated by veteran trucking professional, Mr. Rashon Cooper, with headquarters based in Melville, New York. Our team of professionals has a combined over 50 years of experience in the trucking field from managing logistics to actual hands behind the wheel, direct driving experience. They understand the intricate systems required to do business the right way.
As a business we hold true to our mission and vision. We reflect this in our daily practices, through the application of our core principles that places our service above our competitors. It’s what we refer to as the 3 C’s:
· CONSISTENCY: We strive to produce real results, every time. We accomplish this through detailed and strategic charting and tracking of your load. We adhere to a regimented process in how each load is carried out to ensure and quickly capture error. This makes our team accountable to management and to the customer every time. We check delivery logs weekly. Team members are provided base and reach goals to incentivize their productivity. We engage in continuous quality improvement efforts to target areas of need and conduct regular performance evaluations of our team. This ensures team members are continuously sharp and on target with their performance level.
· COMMITMENT TO QUALITY: A-Dove’s entire operation from the trucks we use to our back office staff to our drivers adhere to a commitment of quality. We inspect our trucks regular to ensure their integrity and make repairs expediently to avoid delays in service. Our back office administration team ensure each work ticket is addressed immediately and dispatched to the appropriate driver. In addition, they are proactive in electronically communicating with clients the progress of the delivery and addressing any concerns in a professional manner. Every AH driver comes with vast experience and our passionate about this work. Our team members are vetted thoroughly, trained in our method of service and tested to ensure they meet the standard of service that is AH’s quality stamp of service.